For All Faculty & Staff
Student Loans Information
With the recent events, there is now the opportunity to temporarily put off your student loan payments. Please note, this is dependent on your loan provider and other factors. If you are interested in taking advantage of this, please refer to the information provided by Federal Student Aid.
Remote Voicemail Access
To access your voicemail from an outside telephone, call into your voicemail (315)498-2690, enter the pound sign (#), your extension, and then your password.
To Forward from an Analog phone dial: *222 then 9 and the 10-digit number.
To Cancel from Analog Phone dial: #222
To Forward from a Digital or VOIP Phone: Hit Call Forward then 9 and the 10-digit number.
If there isn’t a Call Forward button, dial: *222 then 9 and the 10-digit number.
To cancel from Digital or VOIP phone: Hit the Call Forward button
If there isn’t a Call Forward button, dial: #222
If you have problems with any of these instructions, please call Mary Jones at 315-498-2371.
Teaching and Technology Resources
The goal of this page is to address the concerns associated with quickly moving courses into an alternative teaching modality and to provide resources to help with making the transition as quickly and seamless as possible.
In the case of extreme weather or other unexpected events, like pandemics, you may be temporarily required to take your class “online” with minimal notice. We will be updating this page regularly to add additional resources.
In preparation for such an event you should do the following technology checks to ensure access to the following:
- Laptop or desktop computer
- Microphone – many times this tool is already built into laptops, but there are external devices including USB microphones or headsets.
- Webcam – many times this tool is also already built into laptops, but there are external USB devices.
- SUNYOCC Email Account
- OneDrive Account – Store Files in the Cloud – Make sure to check your computer to ensure all of your resources are located in OneDrive.
There are a variety of tools available to help faculty and students engage with learning online. These tools include:
- Microsoft Office
- Microsoft Teams
- Sensus Access - Accessibility Tool
- Kurzweil - assistive software for independent learning
For students, to learn more about these tools and online learning please see your Technology at Onondaga Blackboard course. If you are using Zoom in any capacity, here are some safety tips in order to secure your meetings.
For faculty, to learn more about these tools and online teaching, please see your Teaching & Technology at Onondaga Blackboard Course.
These Blackboard courses will provide guides and videos on how to use specific tools, as well as provide information on online teaching and learning. Technology help is also available via email at firstname.lastname@example.org or by calling 315-498-2999.
OCC Library has many resources you can access remotely. For help accessing library resources please visit
Communication is key!
When working in a remote or virtual setting, early and frequent communication is key to success! Here are some tips on effective communication for online and distance learning:
- Use your SUNY OCC email and Blackboard courses for sending and receiving information.
- Be open to phone conversations and video conferencing.
- Practice proper netiquette.
- Ask questions and check in on each other.
- Ensure written communication uses proper sentences with correct grammar and punctuation.
- New! Ally software (link) is an accessibility tool for courses that provides faculty with user-friendly feedback on the accessibility of their content. Ally is now available to all campuses at no cost through June 30th of this year; your campus Chief Information Officer has been sent the Participating Institution Agreement (PIA) to setup Ally.
- SUNY’s Electronic & Information Technology (EIT) Accessibility guidance and free, unlimited user access to self-paced online accessibility training through Deque University may accessed by logging into SUNY Blue. Visit blue.suny.edu (link) and enter your campus credentials. Navigate to Enterprise Projects > SUNY EIT Accessibility. If your campus does not have a Deque University administrator, contact your campus EIT Accessibility Officer.
- Check out 20 Tips for Teaching an Accessible Online Course (PDF) (link).
- For individuals who have a chronic illness, please feel free to share this resource to speak with others who understand this time of heightened stress: Beyond My Battle Support Group (link).
Tips for Classroom Accessibility
here are numerous free or campus-sponsored tools to enhance the inclusiveness of the course. Here are some basic universal design tips:
- If you post a PDF, make sure it is searchable text and not just an image;
- If you post a PowerPoint (link) presentation, use larger size fonts and high-contrast color schemes. Avoid the use of color or animation to convey information;
- If you post a video, check and see if it has intelligible captions. At minimum, use automatic caption features (e.g., YouTube (link)) and improve accuracy as needed;
- If you post audio, also share a written transcript. The Google Docs Voice Typing feature (link) creates a transcript for you;
- If you post photographs, graphs or other media, add alternative text (link) to describe the image and its context;
- If you are a campus that uses accessibility tools in your LMS, leverage them; and
- If you use a new technology for engagement/discussion, check with your campus disability services office to be sure all your students can use it.
Articles for Students
- 5 Tips to Succeed in an Online Course
- 6 Habits of Highly Effective Online Students
- Getting the Most Out of Your eLearning Course: 10 Study Tips for Online Learners
Tips to Manage the Transition
We know that this is a stressful time and that there is a lot of active problem solving happening at the moment. Here are some resources to use for handling stress. As always, we would like to remind our employees that our Health Resources page incorporates information from the CDC and Onondaga County Board of Health.
- If you find yourself getting anxious, try limiting the amount of time you spend consuming media coverage.
- Practice good self-care techniques, including a balanced diet and exercise. There are many home workouts available on YouTube.
- Social distancing means that you should be physically separated, not emotionally separated. Try contacting friends and family as they are going through a similar experience.
- If you live alone or are feeling isolated, you may also follow this link to an online chat to limit those feelings: https://www.healthline.com/health-news/quarantine-chat-app-may-help-relieve-loneliness-during-covid-19-outbreak
- If you're looking for additional stress relief, many artists, performers, museums, and more are putting their work online for people to view. Here is a compilation of virtual tours (including places like The Louvre, NASA, and even some zoos): https://www.goodhousekeeping.com/life/travel/a31784720/best-virtual-tours/